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Velocity Recruitment

Customer Service Advisor

Velocity Recruitment

26th May 2019

Johannesburg, South Africa

3 to 5 years

R15000 - R15500

Cost to company

Mid

Full Time

Skills

  • Customer Service
  • Customer Support
  • Customer Awareness
  • Customer Relations
  • Customer Satisfaction
  • Verbal Communications
  • Negotiation
  • Solving Problems
  • Microsoft Office

Industries

  • Customer Services

Job Description

A vacancy has arisen for a Customer Services Advisor
CRITERIA :
Matric
A solid 3 to 5 years plus relevant experience in Customer /Client Services
Ability to communicate confidently and listen intently whilst working out how to solve problems to keep customers happy

The resilience to address customer issues calmly and to full resolution
Patience, a solutions focused and personal approach,
Excellent listening skills and natural empathy
A genuine passion for customer service
An articulate, professional telephone manner
Strong communication skills, with a natural flair for conversation
Effective time management
An openness to feedback and confidence working with others.
PACKAGE:
R plus full benefits plus incentives and bonus (performance based )

Please send applications to :
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database and we will connect with you with any other suitable roles or positions